1. Introduction

Bumper To Bumper Services (BBS Coatings) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at bbscoatings.net, use our e-BIS Portal at ebis.bbscoatings.net, or interact with us in any way.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

 

2. Information We Collect

2.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• Submit our Contact Us form (name, email address, phone number, and message)
• Subscribe to our newsletter or email updates
• Register for or use the e-BIS Portal
• Make inquiries about our products or services
• Apply for a career opportunity

 

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Pages visited and time spent on each page
• Referring website addresses
• Device type and operating system

 

2.3 Information from Third Parties

We may receive information about you from third-party sources, such as social media platforms (e.g., Facebook), analytics providers, and authorized distributors who refer customers to us.

 

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To process and manage your orders through the e-BIS Portal
• To send newsletters, product updates, and promotional communications (with your consent)
• To improve our website, products, and services
• To operate and manage distributor relationships
• To comply with legal obligations
• To detect and prevent fraud or misuse of our services

 

4. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Authorized distributors and business partners, where necessary to fulfill your request
• Service providers who assist us in operating our website, conducting our business, or servicing you, subject to confidentiality agreements
• Government authorities or law enforcement when required by law
• Successor entities in the event of a merger, acquisition, or business restructuring

 

5. e-BIS Portal

Our e-BIS Portal (ebis.bbscoatings.net) allows registered users to access real-time inventory, pricing, and order management. Information submitted through the portal is subject to this Privacy Policy and any additional terms presented at the time of registration. Portal credentials are personal and must not be shared.

 

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, some features of the website may not function properly without cookies.

 

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

 

9. Your Rights

Depending on applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time by contacting us or using unsubscribe links

To exercise any of these rights, please contact us using the details in Section 12.

 

10. Third-Party Links

Our website may contain links to third-party websites (e.g., Facebook, Google Maps). We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

 

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

 

BBS Coatings (Bumper To Bumper Services)

30 Anira Street, Queenstown, Georgetown, Guyana, South America

Email: info@bbscoatings.com

Phone: +592-227-2622 | +592-227-3485